Payments & refunds
Citizz uses licensed processors; you affirm totals & line-items before approving.
Operational sequence
- Select SKU wherever purchase is surfaced (typically app; supplementary web when invited).
- Provide billing artefacts if requested, then PSP UI.
- Bank + Citizz confirmations should converge; refresh entitlements afterward.
Receipt discipline
Persist SMS/email/PDF artefacts. Structured invoice requests — contact@karmavyuha.com with registered entity moniker + timestamps.
Cancellations & rebates
This executive summary parallels Terms §5 — reconcile both layers.
- Delivered intangible periods — generally irrevocable absent platform fault or mandated consumer protection carve-outs.
- Anomalies — duplicated captures or arithmetic contradictions→ mail evidence; ~14-business-day adjudication handshake with PSP when feasible.
- Statutory shields — remain non-shrinkable irrespective of shorthand here.
Tactical disputes — support. Formal escalating dossiers — Grievance.
Never transmit full PAN-style card PAN
Use last quartet + ARN references only unless counsel instructs cryptographic channel.