Legal & compliance
Public documents for app stores, visitors, businesses, and regulators. Optional guides that explain workflows — without business login — stay under Guides.
Privacy
Privacy policy
How KARMAVYUHA COMMUNICATIONS LLP handles personal data for Citizz.
Terms
Terms of use
Rules for using the app and Citizz-hosted sites.
Complaints
Grievance
Raise a concern and get a reference number.
Refund detail: see also Payments & refunds guide and Terms §5 — read together when you evaluate payments.