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Payments & refunds

Citizz uses licensed processors; you affirm totals & line-items before approving.

Operational sequence

  1. Select SKU wherever purchase is surfaced (typically app; supplementary web when invited).
  2. Provide billing artefacts if requested, then PSP UI.
  3. Bank + Citizz confirmations should converge; refresh entitlements afterward.

Receipt discipline

Persist SMS/email/PDF artefacts. Structured invoice requests — contact@karmavyuha.com with registered entity moniker + timestamps.

Cancellations & rebates

This executive summary parallels Terms §5 — reconcile both layers.

Tactical disputes — support. Formal escalating dossiers — Grievance.

Never transmit full PAN-style card PAN

Use last quartet + ARN references only unless counsel instructs cryptographic channel.

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